Privacy Policy

Introduction

Purvise (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, engage our services, subscribe to communications, or otherwise interact with us.

By using our website or providing personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Who We Are

Purvise provides strategic advisory, executive coaching, operational excellence, and business support services to founders, business owners, and leadership teams.

For any privacy-related enquiries, please contact:

Purvise
Email: contact@purvise.com

What Personal Information We Collect

We may collect personal information that is reasonably necessary to provide our services and operate our business.

This may include:

  • Name
  • Business name
  • Job title or position
  • Email address
  • Telephone number
  • Business goals and objectives
  • Operational and strategic information voluntarily provided by you
  • Information relevant to advisory, coaching, or consulting engagements
  • IP address
  • Browser type
  • Device information
  • Cookies and analytics information
  • Communication preferences
  • Responses to surveys or forms

How We Collect Personal Information

We may collect information directly from you when you:

  • Submit an enquiry form
  • Book a discovery call
  • Subscribe to updates or newsletters
  • Engage our services
  • Contact us via email, phone, or social media
  • Participate in surveys, events, or workshops

We may also collect certain information automatically through our website using cookies, analytics tools, and similar technologies.

Why We Collect Personal Information

We collect personal information to:

  • Respond to enquiries
  • Deliver services and support
  • Schedule meetings and consultations
  • Manage client relationships
  • Process payments and invoices
  • Improve our website and services
  • Send marketing communications (where consent has been provided)
  • Comply with legal obligations

We will only collect personal information that is reasonably necessary for these purposes.

Direct Marketing

We may send you updates, insights, newsletters, invitations, or information about our services where:

  • You have requested information from us;
  • You have subscribed to our mailing list; or
  • You have otherwise consented to receive communications.

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in our emails; or
  • Contacting us directly.

We will promptly action all unsubscribe requests.

Disclosure of Personal Information

We do not sell or rent personal information.

We may disclose personal information to trusted third parties where necessary to operate our business, including:

  • Technology and software providers
  • Email marketing platforms
  • Scheduling and calendar tools
  • Cloud storage providers
  • Professional advisers, including accountants and legal advisers
  • Payment processing providers

These providers are only given access to information necessary to perform their services and are expected to maintain appropriate privacy protections.

We may also disclose information where required by law.

Overseas Disclosure

Some third-party service providers we use may store or process data outside Australia.

This may include providers located in countries such as:

  • United States
  • United Kingdom
  • European Union member states

Where personal information is disclosed overseas, we take reasonable steps to ensure providers handle information in a manner consistent with Australian privacy requirements.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and understand how visitors use our website.

Cookies may collect information such as:

  • Pages visited
  • Time spent on pages
  • Device information
  • Browser type
  • Referral sources

We may use services such as:

  • Google Analytics
  • Website analytics platforms
  • Marketing and advertising tools

You can disable cookies through your browser settings, although some website functionality may be affected.

Storage and Security of Personal Information

We take reasonable steps to protect personal information from:

  • Unauthorised access
  • Misuse
  • Loss
  • Interference
    Disclosure

Information may be stored electronically using secure cloud-based systems or physically where required.

While we take reasonable precautions, no method of electronic transmission or storage is completely secure.

Access and Correction

You may request access to personal information we hold about you.

You may also request corrections if you believe information is inaccurate, incomplete, or out of date.

Requests can be submitted by contacting us using the details below.

We may need to verify your identity before processing requests.

In some circumstances, access may be refused where permitted by law.

Retention of Information

We retain personal information only for as long as reasonably necessary to:

  • Deliver services
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Maintain business records

When information is no longer required, we will take reasonable steps to securely destroy or de-identify it.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites.

We encourage users to review the privacy policies of any external sites they visit.

Complaints

If you have a complaint, please contact us first so we can investigate and respond.

Email: contact@purvise.com

We will endeavour to respond to privacy complaints within a reasonable timeframe.